Shipping Policy

We carefully package and ship every piece to ensure it arrives safely at your doorstep. This policy outlines our shipping practices, charges, and timelines.

We offer Pan-India shipping. This means we ship to all locations across India, including urban centers, towns, and remote areas.

International shipping is currently not available. If you have questions about shipping to a specific location, please contact us.

Shipping charges are calculated separately and are not included in the product price.

Shipping costs are determined based on:

Shipping charges will be calculated and displayed before you complete your purchase, giving you the option to review or modify your order.

Processing: After we receive your order, we handpaint your piece. This typically takes 5-10 business days, depending on the product and current order volume.

Shipping: Once your order is packaged and handed to our courier partner, delivery times vary:

These are estimates and not guaranteed. Please allow additional time for handling and delivery during peak seasons.

Once your order is dispatched, we will send you an email with a tracking number and shipping details. You can use this number to monitor your shipment's progress with our courier partner.

Check your email (including spam folder) for shipping updates. If you don't receive a tracking email within 24 hours of dispatch, please contact us.

While we strive to deliver on time, unforeseen circumstances may cause delays:

Earthen Strings is not responsible for delays caused by courier services or external factors beyond our control. We will keep you informed of any significant delays.

If you have questions about shipping, need to update your address, or have concerns about a delayed delivery, please reach out: